Mahardhika, R., Sumarwanto, E. and Rosa, E.M. 2023. Complaint Management Strategy in Dealing with Allegations of Malpractice in the Digital Age. Amalee: Indonesian Journal of Community Research and Engagement. 4, 2 (Sep. 2023), 627 - 644. DOI:https://doi.org/10.37680/amalee.v4i2.3238.