Mahardhika R, Sumarwanto E, Rosa EM. Complaint Management Strategy in Dealing with Allegations of Malpractice in the Digital Age. AML [Internet]. 2023 Sep. 1 [cited 2026 Apr. 30];4(2):627-44. Available from: https://ejournal.insuriponorogo.ac.id/index.php/amalee/article/view/3238