Kelejan, D. F., R. H. Walean, T. I. Soewignyo, and D. Mandagi. “An Exploratory Analysis of Determining Factors Influencing Student Satisfaction With Postgraduate Program Services”. QALAMUNA: Jurnal Pendidikan, Sosial, Dan Agama, Vol. 14, no. 1, June 2022, pp. 369-84, doi:10.37680/qalamuna.v14i1.4162.