The Effect of Infrastructure Management and Librarian Competencies on the Quality of Library Services at UIN Bukittinggi
Abstract
The purpose of this study is to analyze the influence of management of facilities and the competence of librarians on library services at UIN Sjech M. Djamil Djambek Bukittinggi. The study was motivated by the suboptimal nature of library services, which is evidenced by limited resources, inconsistent responsiveness, and the need to improve librarians' technology skills. The study used a quantitative approach with a population of 1,069 people and a sample of 291 respondents, determined using the Slovin formula through the Probability Sampling technique with the Proportionate Stratified Random Sampling method. Data analysis was performed using descriptive statistics, prerequisite analysis tests, and hypothesis testing using simple and multiple linear regression. The results of the study showed that: (1) management of facilities and infrastructure has a positive and significant impact on library services, contributing 21.7%; (2) librarian competence has a positive and significant impact on library services, contributing 24.9%; and (3) management of facilities and infrastructure and librarian competence have a positive and significant impact on library services, contributing 47.2%. These findings suggest that improving the management of facilities and the competencies of librarians is important for enhancing the quality of library services at UIN Sjech M. Djamil Djambek Bukittinggi.
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