Integrating Information Technology and Transformational Leadership for Improved Employee Performance in Public Service
##plugins.themes.academic_pro.article.main##
Abstract
Several factors influence the performance of Service Employees, both external and internal. Therefore, this research aims to find out how the use of Information Technology affects the performance of Service Employees, to find out how the transformational leadership style affects the Performance of Service Employees, to find out how the Use of Information Technology and transformational leadership style affects the performance of employees at the Magetan Population and Civil Registration Service. This quantitative research was conducted at the Magetan Population and Civil Registry Service in 2024. Data was collected through documents and questionnaires, with validity and reliability tests on 81 respondents. Research data was analyzed using multiple regression techniques. The research results show that the use of information technology influences the performance of service employees, and the transformational leadership style influences the performance of service employees. Information technology and transformational leadership style significantly affect KKN learning achievement at the Magetan Population and Civil Registry Service. Based on the results of this research, it is recommended that department heads improve employee performance by implementing a transformational leadership style and learning to utilize information technology to develop employee performance.
##plugins.themes.academic_pro.article.details##
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright:
An author who publishes in Indonesian Journal of Islamic Ekonomics and Finance agrees to the following terms:
- Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under a Creative Commons Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgment of its initial publication in this journal.
- Author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).
License:
-
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
-
NonCommercial — You may not use the material for commercial purposes.
-
No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
References
Arikunto. (2019). Metode Penelitian. Http://Repository.Stei.Ac.Id/8772/3/Bab%20iii%20ayu%20kurnia.Pdf, 31.
Baskoro, B. A. (2015). Pengaruh Keahlian Pengguna, Efektivitas Penggunaan, Pemanfaatan, Dan Kepercayaan Atas Teknologi Sistem Informasi Terhadap Kinerja Individual. Progam Studi Akuntansi Fakultas Ekonomi Dan Bisnis Universitas Mudhammadiyah Surakarta, 1.
Budiman. (2022). Pengaruh Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Pegawai Pemdes Kecamatan Maiwa. Institut Ilmu Sosial Dan Bisnis Andi Sapada, 82.
Cahyono, A. (2012). Analisis Pengaruh Kepemimpinan, Motivasi Dan Pemanfaatan Teknologi Terhadap Kinerja Dosen Dan Karyawan Di Univ Pawyatan Daha Kediri. Jurnal Ilmu Manajemen, Revitalisasi, Vol. 1, Nomor 1,.
Diana, R. (2008). Analisis Faktor-Faktor Yang Berpengaruh Terhadap. Jurnal Ekonomi & Pendidikan, 109.
Fitri, N. A. (2023). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Intervening (Studi Kasus Pada Karyawan Kanca Bank Syariah Indonesia Palembang). Jurnal Ekombis Review Vol.11.
Hasyim, Z. E. (2019). Pengaruh Kepemimpinan Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Di Plnsumut.Http://Repository.Umsu.Ac.Id/Bitstream/Handle/123456789/1545/Skripsi%20zulham%20efendi%20hasyim.Pdf?Sequence=1.
Indra, B. (2015). Kinerja Pemerintah Daerah Bab 2. Perpustakaan Universitas Islam Riau, 12.
Intan, U. R. (2018). Kepemimpinan Dan Prestasi Akademik. Http://Repository.Radenintan.Ac.Id/1093/3/Bab_Ii.Pdf, 23.
Kamal, F. (2019). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan (Studi Kasus : Pt Agung Citra Tranformasi). Jurnal Ilmiah Akuntansi Dan Manajemen (Jiam) Vol 15 No. 2, 40.
Kemenkeu. (2022). Analisa Gaya Kepemimpinan Otokratis, Demokratis Dan Laissez Faire Dalam Birokrasi Pemerintahan. Artikel Kementrian Keuanagn Ri.
Khairiziah, A. (2015). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan (Studi Pada Karyawan Di Perpustakaan Universitas Brawijaya Malang). Jurnal Administrasi Publik Mahasiswa Universitas Brawijaya Vol. 3.
Kustina, K. T. (2022). Sistem Informasi Manajemen. Penerbit Yayasan Cendikia Mulia Mandiri.
Mangkunegara, A. P. (2015). Evaluasi Kinerja Sdm. Surakarta: Penerbit Tiga Serangkai Surakarta.
Manurung, F. T. (2019). Pengaruh Pemanfaatan Teknologi Informasi Dan Sistem Pengendalian Intern Terhadap Kinerja Instansi Pemerintah. Jurusan Akuntansi Fakultas Ekonomi Universitas Riau, 13.
Marjaya, I. (2019). Pengertian Kinerja Pegawai. Https://Elibrary.Unikom.Ac.Id/Id/Eprint/7171/8/Unikom_Naupal%20rofik%20muslim_Bab%20ii.Pdf, 129.
Maulina, C. (2015). Pengaruh Karakteristik Tugas, Teknologi Informasi Dan Individu Terhadap Task-Technology Fit (Ttf), Utilisasi Dan Kinerja. Jisip: Jurnal Ilmu Sosial Dan Ilmu Politik, 109.
Mistina, R. S. (2022). Pengaruh Gaya Kepemimpinan, Motivasi Dan Disipilin Kerja Terhadap Kinerja Karyawan Pt.Dongil Etching Indonesia. Indikator, 67.
Mubar, M. Y. (2018). Pengaruh Gaya Kepemimpinan Kepala Sekolah Terhadap Kinerja Guru Di Sma Negeri 1 Takalar. Skripsi Fkoip Jurusan Teknologi Pendidikan Universitas Muhammadiyah Makasar .
Muizu, W. (2014). Pengaruh Kepemimpinan Terjadap Kinerja Karyawan Pada Perbankan Sulawesi Tenggara. Jurnal Pendidikan Ekonomi Dan Bisnis.
Paramita, D. (2016). Gaya Kepemimpinan (Style Of Leadership) Yang Efektif Dalam Organisasi. Fak Ekonomi Universitas Pandanaran, 1.
Ranti, O. (2021). Pengaruh Pemanfaatan Teknologi Informasi Dan Pengendalian Intern Terhadap Kinerja Instansi . Jurnal Fakultas Ekonomi Universitas Negeri Riau, 11.
Reni, F. (2016). Pengaruh Integrated Academic Information System Terhadap Kinerja Pegawai Pada Universitas Islam Negeri. Jurnal Ilmiah Ekonomi Dan Bisnis Vol. 13, No. 1,, 81.
Repository, U. (2022). Httpsrepository.Uin-Suska.Ac.Id83524bab%20iii.Pdf, 17.
Ridwan, M. (2019). Faktor-Faktor Yang Mempengaruhi Kinerja Organisasi Sektor Publik. Jurnal Riset Akuntansi Terpadu Vol.12 No.2, 226.
Sugiyono. (2017). Merode Penelitian : Sampel Jenuh. Http://Repository.Stei.Ac.Id/8583/4/Bab%20iii.Pdf, 29.
Sulfiandy. (2019). Peran Pemimpin Dalam Meningkatkan Kinerja Pegawai. Https://Www.Researchgate.Net/Publication/330577769, 1.
Sutabri, T. (2014). Https://Elib.Unikom.Ac.Id/Files/Disk1/802/Jbptunikompp-Gdl-Ritabandar-40079-8-Unikom_R-I.Pdf. Unikom, 15.
Tampubolon, R. P. (2018). Pengaruh Gaya Kepemimpinan Dan Motivasi Terhadap Kinerja Pegawai Dinas Pemuda Dan Olahraga Kota Pematangsiantar. Jim Upb Vol 1, 90.
Unsil.Ac.Id. (2019). Sistem Informasi. Http://Repositori.Unsil.Ac.Id/6408/6/7.%20bab%202.Pdf, 17.
Zainal. (2017). Kinerja Pegawai Di Dinas Pekerjaan Umum. Skripsi Fisip Universitas Muhammadiyah Makasar, 8.