Talent Management Through Competency Tests to Improve the Quality of State Civil Apparatus
DOI:
https://doi.org/10.37680/scaffolding.v8i1.8235Keywords:
Talent Management, Competency Assessment, Competency GapsAbstract
This study analyzes the implementation of talent management through competency testing as a strategy to improve the quality of the State Civil Apparatus (ASN) within the Makassar City Government. Using a qualitative case study approach, the research explores the competency gaps identified among supervisory-level employees who participated in the 2024 competency assessment conducted by BKPSDM Makassar City. Data were collected through observations (12 February–15 March 2024), documentation review, and interviews with key stakeholders. The findings show that although 93% of employees fall within the “optimal” competency mapping category, only 20% meet the requirements for higher job placements, while 40% are still developing, and another 40% fall below required standards. Significant competency gaps were found in self-development, managing change, and orientation to results. These gaps indicate that competency test results have not been fully integrated into a comprehensive talent management system, particularly in linking assessment outcomes with strategic development, placement, and career acceleration policies. The study concludes that while competency testing provides a strong diagnostic foundation, its effectiveness in strengthening talent management relies on consistent follow-up mechanisms, data-driven decision-making, and sustainable development programs. Recommendations include enhancing HR analytics, reinforcing merit-based policies, and establishing continuous monitoring to develop a professional, accountable, and high-performing ASN workforce.
References
Abd El Motaleb, A. M. A. (2021). Competency-Based Human Resources Management (Case Study). Middle East Journal for Scientific Publishing, 3(3), 42–72.
Armstrong, M., & Taylor, S. (2023). Armstrong’s Handbook of Human Resource Management Practice: A Guide to the Theory and Practice of People Management. Kogan Page Publishers.
Astutiek, D., Sudirman, A., Satyanegara, D., Paerah, A. M. K., Hidayah, D. D., Awaludin, D. T., Harmen, H., & Dewi, N. R. (2024). Manajemen SDM Sektor Publik (Teori dan Praktik). Penerbit Widina.
Azizah, U., Hasri, Y., & Syahrul, L. (2024). Talent Management As A Basis for Career Development in Implementing The Merit System. Smart International Management Journal, 1(1), 1–13.
Bimrose, J., Barnes, S., Brown, A., Hasluck, C., & Behle, H. (2007). Skills diagnostics and screening tools: A literature review. Research Report-Department for Work and Pensions, 459.
Boyatzis, R. E. (2008). Competencies in the 21st Century. Journal of Management Development, 27(1), 5–12.
Brinkerhoff, D. W., & Wetterberg, A. (2013). Performance-Based Public Management Reforms: Experience and Emerging Lessons from Service Delivery Improvement in Indonesia. International Review of Administrative Sciences, 79(3), 433–457.
Churniawan, E. (n.d.). Asas-Asas Penyelenggaraan Pemerintahan Daerah. Hukum Pemerintahan Daerah, 24. Fajarwati, N.(2019). Pengembangan Kapasitas Aparatur Pemerintah Desa dalam Rangka Mewujudkan Good Governance. Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja Dan Administrasi. Hukum Tentang Desa, 27.
Ciawi, K. P. P. (2021). Daya Adaptasi Pelaku Brain Gain dalam Berusahatani Hortikultura di Dataran Tinggi Dieng Kabupaten Banjarnegara. Jurnal Pengkajian dan Pengembangan Teknologi Pertanian, 24(2), 187–201.
Collings, D. G., & Mellahi, K. (2009). Strategic Talent Management: A Review and Research Agenda. Human Resource Management Review, 19(4), 304–313.
Fauzian, N. R., Prasojo, E., Muslim, M. A., & Wangsaatmaja, S. (2024). Digitalised talent management in the public sector: A lesson learned from the West Java Provincial Government. Journal of Law and Sustainable Development, 12(2), e2559–e2559.
Gipps, C. (1999). Chapter 10: Socio-Cultural Aspects of Assessment. Review of Research in Education, 24(1), 355–392.
Heinrich, C. J. (2007). Evidence-Based Policy and Performance Management: Challenges and prospects in two parallel movements. The American Review of Public Administration, 37(3), 255–277.
Khaerunnisa, D. (2023). Implementasi Kebijakan Manajemen Talenta dalam Rangka Mewujudkan SDM Aparatur Unggul di Lembaga Administrasi Negara. Politeknik STIA LAN Jakarta.
Kimathi, C. M. (2015). Strategic Talent Management and Performance of Imperial Bank Limited in Kenya. University of Nairobi.
Kuswara, D., & Mayasari, I. (2023). Implementasi Manajemen PNS Berbasis Sistem Merit dalam Penempatan Jabatan Struktural Pegawai di Pemerintah Provinsi DKI Jakarta. Cakrawala Repositori IMWI, 6(1), 336–351. https://doi.org/10.52851/cakrawala.v6i1.241
Lewis, R. E., & Heckman, R. J. (2006). Talent Management: A Critical Review. Human Resource Management Review, 16(2), 139–154.
Liviana, L. (2025). Model Kinerja SDM Berbasis Kualitas Pelatihan, Etika Pelayanan, dan Kompetensi Sdm Pada Kantor Pelayanan Pajak Pratama Semarang Timur. Universitas Islam Sultan Agung Semarang.
Marselina, M., & Rahman, A. Z. (2024). Analisis Pelaksanaan Perencanaan dan Pengembangan Karier ASN di Provinsi Jawa Tengah. Journal of Public Policy and Management Review, 1(1), 823–836.
Matindas, S., Tampi, J. R. E., & Sampe, S. (2024). Analysis of the Utilization of Assessment Center Results in Civil Servant Career Development in the Regional Government of North Sulawesi Province. Journal of Public Representative and Society Provision, 4(2), 20–29.
Murti, K., Sufianti, E., Listiani, T., & Asmara, N. A. A. (2023). A Model for the Placement of Civil Servants in Administrative Positions Based on Meritocracy in the Garut District Government Environment. Fourth International Conference on Administrative Science (ICAS 2022), 271–288.
Musria, M. (2023). Akuntabilitas Kinerja ASN dalam Pelayanan bagi Masyarakat di Kelurahan Kota Matsum IV Kecamatan Medan Area. Jurnal Ilmiah Mahasiswa Ilmu Sosial Dan Politik [JIMSIPOL], 3(2), 111–122.
Nasution, I. (2022). Implementasi Kebijakan Peraturan Pemerintah Nomor 17 Tahun 2020 tentang Perubahan atas Peraturan Pemerintah Nomor 11 Tahun 2017 tentang Manajemen Pegawai Negeri Sipil dalam Pengembangan Karier pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Padangsidimpuan.
NEGARA, P. K. P. A. S. (2020). Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Republik Indonesia Nomor 6 Tahun 2022 Tentang. Jakarta: Direktur Jendral Perundang-Undangan Kementerian Hukum dan Hak Asasi Manusia Republik Indonesia.
Nurnadhifa, H., & Syahrina, L. (2021). Implementasi Sistem Merit dalam Manajemen Pegawai Negeri Sipil di Kementerian Keuangan Republik Indonesia. Widya Manajemen, 3(2), 138–149.
Pettalongi, S. S., Widodo, J., Djunaedi, D., Lestari, N., & Anisa, N. (2025). Digitalisasi dan Transformasi Sumber Daya Manusia. Penerbit Naga Pustaka.
RIYADI, A. (2025). Exploring the Impact of Work-Life Balance on Performance, Moderated by Employee Engagement in the National Library of Indonesia. Universitas Islam Sultan Agung Semarang.
Saleh, R., & Atan, T. (2021). The Involvement of Sustainable Talent Management Practices on Employees’ Job Satisfaction: Mediating Effect of Organizational Culture. Sustainability, 13(23), 13320.
Savitri, N. P. D. E., Dwipayana, A. D., & Fitasari, Y. (2023). Implementasi IKM Berdasarkan PERMENPAN RB Nomor 14 Tahun 2017 Sebagai Wujud Pelayanan Prima. Journal of Research and Development on Public Policy, 2(3), 98–109.
Sidabutar, V. T. P. (2024). Analyzing the Challenges and Barriers to Develop State Civil Apparatus Competency Through Talent Management Development After the Release of the National Succession Planning System. Jurnal MSDA (Manajemen Sumber Daya Aparatur), 12(1), 62–78.
Sugiyono. (2011). Metode Penelitian Kualitatif & Kuantitatif. Alfabeta.
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan R&D ( 2nd ed). In Data Kualitatif.
Sugiyono, S. (2018). Metode Penelitian Pendidikan Pendekatan Kualitatif, Kuantitatif dan R & D. Alfabeta, Bandung, 4.
Sumiar, H. R. (2024). Merit System: A Case Study of The Top Management Team Fulfillment Process.
Suryanto, A., & Sudrajat, A. (n.d.). Manajemen asn.
Syafitri, N., Sari, D. P., Sumardin, S., Maizar, M., & Sabri, S. (2024). Pengaruh Pelatihan Berbasis Risiko pada Peningkatan Kompetensi Aparatur Sipil Negara. Berajah Journal, 4(8), 1481–1508.
Thakurta, R. (2025). Technology‐Driven Talent Management Practices—A Sociotechnical Framework. Systems Research and Behavioral Science.
Thunnissen, M., & Buttiens, D. (2017). Talent Management in Public Sector Organizations: A study on the Impact of Contextual Factors on the TM Approach in Flemish and Dutch public sector organizations. Public Personnel Management, 46(4), 391–418.
Widodo, S. (2025). Manajemen Talenta: Tantangan dan Dampaknya pada Profesionalitas ASN Pemerintah Provinsi Banten. Prosiding Seminar Nasional Administrasi Banten, 2(1), 91–98.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Muttaqin Muttaqin, A. Rizal, Asmarianti Asmarianti
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
