The Role of the Principal as a Manager in Improving School Quality in Elementary Schools
DOI:
https://doi.org/10.37680/scaffolding.v8i1.8691Keywords:
Academic Supervision, Learning Quality, Pedagogical Competences, Primary Education, Teacher Professional DevelopmentAbstract
This study examines the role of the principal as a manager in improving school quality at SD Negeri 01 Pagergunung, Pemalang Regency. Using a qualitative descriptive approach with a case study design, this research explores the implementation of POAC managerial functions consisting of planning, organizing, actuating, and controlling in school management practices. Data were collected through in-depth interviews, observations, and documentation involving the principal, teachers, and school committee members, and were analyzed using an interactive analysis model. The findings indicate that the principal applies participatory and data-based planning grounded in the Education Report Card, organizes human resources according to teacher competencies, actively carries out academic supervision and professional development activities, and implements reflective and accountable controlling processes involving school stakeholders. These managerial practices foster a collaborative and professional school climate, strengthen teacher professionalism, enhance instructional quality, and support improvements in student learning outcomes. This study concludes that the effective application of POAC-based managerial leadership is a key factor in achieving sustainable school quality improvement in primary education.
References
Ajugo, M. U. (2024). Clinical Supervision for Quality Education Delivery in Public Schools in Nigeria. European Journal of Arts, Humanities and Social Sciences, 1(2), 47–60. https://doi.org/10.59324/ejahss.2024.1(2).05
Castro, A. J. (2023). Managing Competing Demands in a Teacher Shortage Context: The Impact of Teacher Shortages on Principal Leadership Practices. Educational Administration Quarterly, 59(1), 218–250. https://doi.org/10.1177/0013161X221140849
Chen, C.-C. (2024). Practice of Leadership Competencies by a Principal: Case Study of a Public Experimental School in Taiwan. Asia Pacific Education Review, 25(1), 159–170. https://doi.org/10.1007/s12564-022-09813-1
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods Approaches (5th ed.). Sage Publications.
Daniëls, E., Hondeghem, A., & Dochy, F. (2019). A Review of Leadership and Leadership Development in Educational Settings. Educational Research Review, 27, 110–125. https://doi.org/10.1016/j.edurev.2019.02.003
Galdames-Calderón, M. (2023). Distributed Leadership: School Principals’ Practices to Promote Teachers’ Professional Development for School Improvement. Education Sciences, 13(7), 715. https://doi.org/10.3390/educsci13070715
Gardner, F., Southall, A. E., & Baxter, L. (2022). Effectively Supporting Teachers: A Peer Supervision Model Using Reflective Circles. Teachers and Teaching, 28(3), 369–383. https://doi.org/10.1080/13540602.2022.2062727
Hald, E. J., Gillespie, A., & Reader, T. W. (2021). Causal and Corrective Organizational Culture: A Systematic Review of Case Studies of Institutional Failure. Journal of Business Ethics, 174(2), 457–483. https://doi.org/10.1007/s10551-020-04620-3
Hamka, H. (2023). The Role of Principals on Teacher Performance Improvement in a Suburban School. Qalamuna: Jurnal Pendidikan, Sosial, dan Agama, 15(1), 371–380. https://doi.org/10.37680/qalamuna.v15i1.2409
Haryati, W., Kristiawan, M., & Puspita, Y. (2021). School Principal Strategy in Improving the School-Based Management Through the Quality of Education. https://doi.org/10.2991/assehr.k.210716.114
Hrivnák, M., Moritz, P., Melichová, K., Roháčiková, O., & Pospišová, L. (2021). Designing the Participation on Local Development Planning: From Literature Review to Adaptive Framework for Practice. Societies, 11(1), 19. https://doi.org/10.3390/soc11010019
Indrawati, I., & Wahira, W. (2025). POAC-based Principal Management Model in Planning the PAUD Unit Annual Program. Journal of Social Science and Economics (JOSSE), 1–12. https://doi.org/10.70188/snq54m52
Julianda, E., Ismail, I., Khairuddin, K., & Lala, A. (2024). Academic Supervision by School Principals: Enhancing Junior High School Teachers’ Professional Competence. Journal of Educational Management and Learning, 2(1), 1–8. https://doi.org/10.60084/jeml.v2i1.170
Karim, A., Agus, A., Nurnilasari, N., Widiantari, D., Fikriyah, F., Rosadah, R. A., Syarifudin, A., Triono, W., Lesmi, K., & Nurkholis, N. (2023). A Study on Managerial Leadership in Education: A Systematic Literature Review. Heliyon, 9(6), e16834. https://doi.org/10.1016/j.heliyon.2023.e16834
Kasih, E. W., Sohnui, S., & Mundilarno, M. (2024). Exploring the Influence of Principal Supervision, Organizational Climate, and Teacher Teaching Experience on Teacher Performance. Indonesian Journal of Educational Management and Leadership, 2(2), 121–135. https://doi.org/10.51214/ijemal.v2i2.1007
Kemethofer, D., Helm, C., & Warwas, J. (2025). Does Educational Leadership Enhance Instructional Quality and Student Achievement? The Case of Austrian Primary School Leaders. International Journal of Leadership in Education, 28(3), 461–485. https://doi.org/10.1080/13603124.2021.2021294
Khaleel, N., Alhosani, M., & Duyar, I. (2021). The Role of School Principals in Promoting Inclusive Schools: A Teachers’ Perspective. Frontiers in Education, 6. https://doi.org/10.3389/feduc.2021.603241
Khan, S., Ahmed, R. R., Streimikiene, D., Streimikis, J., & Jatoi, M. A. (2022). The Competency-Based Training &Amp; Assessment, and Improvement of Technical Competencies and Changes in Pedagogical Behavior. E+M Ekonomie a Management, 25(1), 96–112. https://doi.org/10.15240/tul/001/2022-1-006
Liu, B. (2024). Strategic Planning and Resource Allocation in Higher Education Institutions. The Educational Review, USA, 8(11), 1359–1364. https://doi.org/10.26855/er.2024.11.014
Lorensius, L., Anggal, N., & Lugan, S. (2022). Academic Supervision in the Improvement of Teachers’ Professional Competencies: Effective Practices on the Emergence. EduLine: Journal of Education and Learning Innovation, 2(2), 99–107. https://doi.org/10.35877/454RI.eduline805
Mahmuda, I., Hafidhdin, M., & Setiawan, F. (2023). Dampak Kepemimpinan Kepala Sekolah dalam Meningkatkan Kualitas Sekolah. Al Wildan: Jurnal Manajemen Pendidikan Islam, 1(3), 137–145. https://doi.org/10.57146/alwildan.v1i3.716
Miles, M. B., & Huberman, A. M. (2014). Qualitative Data Analysis: An Expanded Sourcebook (3rd ed.). SAGE Publications.
Mthanti, B. J., & Msiza, P. (2023). The Roles of the School Principals in the Professional Development of Teachers for 21st-Century Education. Cogent Education, 10(2). https://doi.org/10.1080/2331186X.2023.2267934
Namazi, M., & Rezaei, G. (2024). Modeling the Role of Strategic Planning, Strategic Management, Accounting Information Systems, and Psychological Factors on the Budgetary Slack. Accounting Forum, 48(2), 279–306. https://doi.org/10.1080/01559982.2022.2163040
Parveen, K., Phuc, T. Q. B., Alghamdi, A. A., Kumar, T., Aslam, S., Shafiq, M., & Saleem, A. (2024). The Contribution of Quality Management Practices to Student Performance: Mediated by school culture. Heliyon, 10(15), e34892. https://doi.org/10.1016/j.heliyon.2024.e34892
Putra, R., Renaldo, N., Purnama, I., Putri, N. Y., & Suhardjo, S. (2024). Enhancing Teacher Performance through Capacity Building: A Comprehensive Analysis of Professional Development, Mentoring, and Organizational Support. Reflection: Education and Pedagogical Insights, 2(1), 1–8. https://doi.org/10.61230/reflection.v2i1.84
Ramdhani, D., & Taufiq, M. (2025). Implementation of POAC Managerial Functions in Building Santri’s Religious Character in Islamic Boarding Schools in the Era of Globalization. Nidhomiyyah: Jurnal Manajemen Pendidikan Islam, 6(2), 59–72. https://doi.org/10.38073/nidhomiyyah.v6i2.2887
Rogers, A. P. (2021). Exploring Secondary Teachers’ Perspectives on Implementing Competency‐Based Education. The Journal of Competency-Based Education, 6(4), 222–232. https://doi.org/10.1002/cbe2.1265
Rohmadiyah, B., Zamroni, M. A., & Ismawati. (2024). Principal Strategies in School Management at the State Vocational High School. Kharisma: Jurnal Administrasi dan Manajemen Pendidikan, 3(1), 1–15. https://doi.org/10.59373/kharisma.v3i1.43
Rokhman, R., Diana, N., Etek, Y., Koderi, K., & Sufian, M. (2024). The Development of a Scientific-based Academic Supervision Management Model. Al-Ishlah: Jurnal Pendidikan, 16(2). https://doi.org/10.35445/alishlah.v16i2.4626
Rostini, D., Zaeni Achmad Syam, R., & Achmad, W. (2022). The Significance of Principal Management on Teacher Performance and Quality of Learning. Al-Ishlah: Jurnal Pendidikan, 14(2), 2513–2520. https://doi.org/10.35445/alishlah.v14i2.1721
Saragih, J. R., Purwoko, A., & Purba, T. (2024). Developing a Participatory Planning Model to Improve Regional Development Planning. International Review for Spatial Planning and Sustainable Development, 12(4), 15. https://doi.org/10.14246/irspsd.12.4_279
Sher, K., & Inamullah, H. M. (2025). Building a Supportive Learning Environment: A Qualitative Study on Conducive School Culture in Public Secondary Schools. Social Science Review Archives, 3(2), 1939–1946. https://doi.org/10.70670/sra.v3i2.812
Suhaedin, E., Giatman, M., & Maksum, H. (2024). Manajemen Kepemimpinan dalam Meningkatkan Kualitas Pendidikan Sekolah Menengah Kejuruan (SMK). Journal of Education Research, 5(1). https://doi.org/10.37985/jer.v5i1.719
Sunaengsih, C., Anggarani, M., Amalia, M., Nurfatmala, S., & Naelin, S. D. (2019). Principal Leadership in the Implementation of Effective School Management. Mimbar Sekolah Dasar, 6(1), 79. https://doi.org/10.17509/mimbar-sd.v6i1.15200
Tavo, K., & Rasmus, R. (2024). The Role of Planning in Management: Strategies to Achieve Organizational Success. Sharia Oikonomia Law Journal, 2(2), 106–115. https://doi.org/10.55849/solj.v2i2.1148
Townsend, T. (2019). Instructional Leadership and Leadership for Learning in Schools (T. Townsend, Ed.). Springer International Publishing. https://doi.org/10.1007/978-3-030-23736-3
Urton, K., Wilbert, J., Krull, J., & Hennemann, T. (2023). Factors Explaining Teachers’ Intention to Implement Inclusive Practices in the Classroom: Indications Based on the Theory of Planned Behavior. Teaching and Teacher Education, 132, 104225. https://doi.org/10.1016/j.tate.2023.104225
Wang, J., Hussain, Y., Mao, C., & Jiang, F. (2025). Effective Educational Management Strategies: Enhancing Institutional Performance and Student Success. Journal of Education, Humanities, and Social Research, 2(2), 1–12. https://doi.org/10.71222/yqw52v02
Warman, W. (2022). Principal Managerial Competence and Academic Supervision on Vocational Teacher Performance. EduLine: Journal of Education and Learning Innovation, 2(4), 436–446. https://doi.org/10.35877/454RI.eduline1286
White, R., Lowery, C., & Johnson, J. (2025). Enhancing High-Quality Education Through Systemic School Leadership: A Systematic Review. Quality Education for All, 2(1), 229–246. https://doi.org/10.1108/QEA-09-2024-0096
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Siti Mukhayati, Senowarsito Senowarsito, Maryanto Maryanto

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
